CBMS Odoo Helpdesk Timesheet
Project, Tasks, Timesheet
- Allow to set project for Helpdesk team
- Track timesheet for a task from a ticket
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk Stock
Project, Tasks, Stock
Manage Product returns from helpdesk tickets
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk Sale Coupon
Project, Tasks, Sale Coupon
Generate Coupons from Helpdesks tickets
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk After Sales
Project, Tasks, After Sales
Manage the after sale of the products from helpdesk tickets.
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk Repair
Project, Tasks, Repair
Repair Products from helpdesk tickets
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk Mail Plugin
Convert emails to Helpdesk Tickets. Integrate helpdesk with your mailbox.
Turn emails received in your mailbox into Tickets and log their content as internal notes.
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk FSM Reports
Worksheet template when planning an intervention
Display the worksheet template when planning an Intervention from a ticket
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk FSM
Allow generating fsm tasks from ticket
Convert helpdesk tickets to field service tasks.
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk Account
Project, Tasks, Account
Create Credit Notes from Helpdesk tickets
₦ 5,042.53 5042.53 NGN
CBMS Odoo Website Slides Helpdesk
Ticketing, Support, Slides
Website Slides integration for the helpdesk module
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Add slide presentations to your team so customers seeking help can see them those before submitting new tickets.

₦ 5,042.53 5042.53 NGN
CBMS Odoo Website IM Livechat Helpdesk
Ticketing, Support, Livechat
Website IM Livechat integration for the helpdesk module
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Features:

- Have a team-related livechat channel to answer your customer's questions.
- Create new tickets with ease using commands in the channel.

₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk: Knowledge Base
Knowledge base for helpdesk based on CBMS ODOO Forum
Website Forum integration for the helpdesk module
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Allow your teams to have a related forum to answer customer questions.
Transform tickets into questions on the forum with a single click.

₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk - CRM
Convert Tickets from/to Leads
Convert business inquiries that have ended up in the Helpdesk pipeline by mistake,
or generate a ticket from a business inquiry
₦ 5,042.53 5042.53 NGN
CBMS Odoo Helpdesk
Track, prioritize, and solve customer tickets
Helpdesk - Ticket Management App
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Features:

- Process tickets through different stages to solve them.
- Add priorities, types, descriptions and tags to define your tickets.
- Use the chatter to communicate additional information and ping co-workers on tickets.
- Enjoy the use of an adapted dashboard, and an easy-to-use kanban view to handle your tickets.
- Make an in-depth analysis of your tickets through the pivot view in the reports menu.
- Create a team and define its members, use an automatic assignment method if you wish.
- Use a mail alias to automatically create tickets and communicate with your customers.
- Add Service Level Agreement deadlines automatically to your tickets.
- Get customer feedback by using ratings.
- Install additional features easily using your team form view.

₦ 5,042.53 5042.53 NGN